Opening times

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

You can also attend the following Walk-in-Centre for minor injuries and illnesses:

Barking Community Hospital, Upney Lane, Barking, Essex, IG11 9LX
Tel: 0208 5964400
Mon to Fri - 07:00 - 22:00
Sat and Sun - 09:00 -22:00

You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.

If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.

If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen. 

If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling Mental Health Direct free on 0800 995 1000.

The nearest A&E Department is at Queens Hospital, Rom Valley Way, Romford RM7 0AG. Tel: 01708 435000.

For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare 

Routine and urgent appointments are provided in the evening and weekends at the following locations. You will be told which location you need to travel to when your appointment is booked:

• Barking Hospital Hub – Upney Lane Barking IG11 9LX
• Becontree Hub – 641-645 Becontree Avenue RM8 3HP

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you.

If your practice is closed and you need medical help now, use NHS 111 online or Call 111. They may also be able to book an appointment for you with the GP Extended Access Service.

Please note that your consent will be required in order for an appointment to be booked for you.